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privacy policy

privacy policy

Grilous Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of protecting personal information and strives to protect the privacy of our customers by complying with the "Act on the Protection of Personal Information", other laws and regulations, and this privacy policy.

■Personal information <br>In this privacy policy, "personal information" refers to personal information stipulated by the Personal Information Protection Law, name, gender, date of birth, e-mail address, password, address, telephone number, company name. , credit card information, purchase history, other contact information, and information related to product purchases.

■ Acquisition of personal information
We will acquire your personal information (name, address, telephone number, e-mail address, etc.) to the extent necessary to provide services to you by lawful and fair means.
Registered personal information will not be used for purposes other than those described in "Use and purpose of personal information".

■ Use and purpose of personal information
We will acquire personal information only by appropriate means, and we will use the personal information we acquire for the following purposes.

1) To inform customers about our various products and services

2) For the Company to notify the customer in advance in writing, etc.

3) To utilize for questionnaire research represented by user trend surveys, user interviews for the purpose of service improvement, and exchange of opinions and information with customers

4) For use in information distribution, marketing activities, and other services

5) For identity verification at the time of login and automatic display of member information when registering for our service and using the service as a member

6) For order processing, payment, delivery, etc. related to products

7) To enable customers to use our services smoothly

8) To promote the use of our services, such as creating statistical data after processing it into a format that cannot identify individuals

9) To respond to various inquiries from customers

10) To announce information about our services or advertising information where companies other than our company are advertisers

11) To provide new plans related to our services

12) For lotteries for campaigns, etc., and for sending prizes and products

13) To verify the identity of customers when making inquiries, etc.

14) For the exercise of rights and performance of obligations based on contracts, laws, etc.

15) When based on legitimate reasons such as laws and regulations

16) To make other necessary communications, such as important notices regarding this service

If the purpose of use is changed, we will announce it on our official online shopping site Grilous Online (hereinafter referred to as "our store") or notify the person of the purpose of use.

Except as permitted by the Personal Information Protection Law and other laws and regulations, we will not use personal information for purposes other than those specified without obtaining the consent of the individual.

■ Management of personal information
The Company has appointed a personal information manager in the department responsible for managing personal information, implements appropriate management of personal information, and guides and promotes the company's efforts to protect personal information.

■ Provision of personal information to third parties
We will properly protect personal information and will not disclose or provide personal information to third parties without consent, except in the following cases.

・When there is customer consent ・When based on laws and regulations ・When it is necessary to protect human life, body or property and customer consent cannot be obtained ・Individuals to the extent necessary to achieve the purpose of use When disclosing or providing information to a subcontractor ・When business succession is carried out due to merger, company split, business transfer, etc.

■ Consignment of handling of personal information
We may outsource all or part of the handling of personal data managed by us to a third party to the extent necessary to achieve the purpose of use.
When providing or entrusting personal information to a third party, we will determine necessary matters to prevent leakage of personal information of customers by appropriate management and confidentiality of personal information in contracts, etc., and have them implement appropriate management. .

■ Disclosure, Correction, and Suspension of Use of Personal Information
We will respond appropriately to requests for disclosure, correction, suspension of use, deletion, etc. of personal information from the person in question within a reasonable range.

About Security <br>When you provide personal information through this store, in order to protect your personal information from unauthorized access by third parties, we encrypt it using an industry standard encryption method called SSL (Secure Sockets Layer). going. Personal information that we deem necessary will be protected by SSL encrypted communication and we will strive to ensure safety.
In addition, we will strictly manage the personal information you provide based on our prescribed management standards, and implement the necessary and appropriate level of security measures to prevent risks such as leakage, loss, misuse, falsification, and unauthorized access. , strive to protect personal information.

■ About links in this store
This store may be linked to other companies' sites, but we do not share personal information.
We are not responsible for the acquisition of personal information on the linked website, so please check the privacy policy of the linked website.

■ About the use of cookies

The Company may use cookies to protect the privacy of customers who use this website, improve convenience, distribute advertisements, and acquire statistical data. A cookie is a function that stores information that a customer has viewed this website on the customer's computer, and is used by many websites. The information collected through cookies does not include any "information that can identify individuals" such as e-mail addresses or names. In addition, customers can change the use or non-use of cookies through the settings of their browsers, but as a result, some services on this website may not be used properly. . Please note.

■About the information collection module on the website/smartphone app
In order to provide better service, this store has introduced "Google Analytics", an access analysis service related to customer attributes and interest categories. Google Analytics uses a mechanism called "cookies" to collect usage data, but does not include information that identifies individuals.

We do not provide your personal information to Google.

Please check the company's website for the Google Analytics Terms of Service and Google's Privacy Policy .

If you wish to opt-out (disable) of information collection by Google, please opt-out (disable) from the company's website.

Opting out (disabling) of advertisement delivery

Opt-out (disable) of marketing analysis

In addition, we may use cookie technology and use advertisement distribution services operated by parties other than our company. Even in this case, we do not acquire any information that can identify individual customers. If you would like to know more about the information collected, please contact the media company that saw the advertisement directly.

■ Legal compliance and improvement
In the handling of personal information, we will comply with laws, regulations, notifications and other regulations that apply to the protection of personal information, and will work on continuous improvement so that personal information is handled appropriately.

■ Update of privacy policy
In order to protect personal information, the Company may revise this personal information protection policy in response to changes in laws and regulations or as necessary.
In that case, we will post the latest privacy policy on this store.

■ Legal compliance and improvement
In the handling of personal information, we will comply with laws, regulations, notifications and other regulations that apply to the protection of personal information, and will work on continuous improvement so that personal information is handled appropriately.

Date of enactment: June 4, 2021

Last revised date: November 22, 2022